We are seeking talented Linux System Cloud Engineers to join our expanding team. In this role, you’ll be responsible for ensuring the reliability, stability, and efficiency of our Linux-based environments across cloud platforms. This includes proactive monitoring, deploying solutions, optimizing server performance, and responding to customer inquiries. Our ideal candidates are self-starters, problem-solvers, and have a passion for open-source technologies and cloud infrastructure. Join us to take on challenges, innovate, and contribute to a growing company that supports your professional growth.

• Technical Expertise:
  • Extensive knowledge of Linux OS variants (e.g., Ubuntu, CentOS, CloudLinux).
  • Experience with web hosting control panels like cPanel, Plesk, and DirectAdmin.
  • Proficiency in configuring and maintaining web servers (Nginx, LiteSpeed, Apache, NodeJS, Tomcat).
  • Strong understanding of network technologies: IPv4, IPv6, BGP, routing, bridging, and firewalls.
  • Familiarity with container technologies (Docker, Kubernetes).
  • Ability to write and debug scripts in Bash, PHP, or Python.
  • Experience with Content Management Systems (WordPress, Magento, Codeigniter).
  • Knowledge of automation and orchestration tools (e.g., Ansible).

• Interpersonal Skills:
  • Excellent written and verbal communication skills in English.
  • Ability to ask precise questions to understand and solve customer problems quickly.
  • Capable of managing multiple tasks and maintaining organization.
  • Willingness to learn, adapt to new technologies, and take on new challenges.
  • Ability to work in shifts for 24/7 support.

• Monitoring & Analysis:
  • Monitor the load and uptime of physical and virtual servers to ensure optimal performance.
  • Proactively monitor services and analyze abuse patterns, suggesting and implementing countermeasures.
• Deployment & Maintenance:
  • Deploy and configure new servers at the software level.
  • Identify and mitigate DDoS attacks and other security incidents.
  • Maintain and optimize services, including FTP, LiteSpeed, Bitninja, CloudLinux OS, MySQL.
• Customer Support & Troubleshooting:
  • Interact with customers via email, live chat, and other channels to resolve issues and answer questions.
  • Assist Customer Success specialists by providing technical expertise on service issues.
  • Accurately escalate unresolved issues to the appropriate internal teams.
  • Optimization & Automation:
• Implement optimization strategies for service and network performance.
  • Work on automation projects using tools such as Ansible.
  • Collaboration & Communication:
  • Coordinate with team members across departments to solve complex technical challenges.
  • Contribute to knowledge-sharing initiatives and maintain documentation of processes.

• Professional Growth:
  • Opportunities for career advancement, certifications, and technical skill development.
  • Learning and development support for relevant training courses.
• Work Environment:
  • Competitive salary with performance-based bonuses.
  • Flexible work arrangements, including options for remote and hybrid working models.
  • A collaborative and inclusive workplace culture that encourages creativity and innovation.
• Health & Wellness:
  • Comprehensive health benefits and wellness programs.
  • Paid time off and leave policies that promote work-life balance

Notes:
1. Candidates have to be residing in Goa only.
2. This is a Full-Time in-office job.
3. This position is for immediate joining.